Shipping & Returns

Flags Bay Shipping & Return policy ...

REFUNDS

Your satisfaction is our goal and if for any reason you are not satisfied with your purchase, we offer a 15-day, no questions-asked, money back guarantee on every item purchased. We will gladly refund the purchase price for any merchandise less original shipping cost. The guarantee period begins when the product is delivered to you. Product must be returned to us before the end of the 15th day. No refund will be given after that time.

SHIPPING:

All orders are shipped via the United States Postal Service (USPS) or United Parcel Service (UPS).

SALES TAX:

Sales tax of 8.25% will be charged on all products and orders that are delivered to Texas residents. Sales tax is not applicable for orders to other States.

PRICING:

All prices are in US Dollars. All prices are listed individually with each product and are subject to change without notice.

PAYMENTS:

We accept MasterCard and Visa through our affiliation with Paypal. Once you click the T&C agreement and the Make Purchase button, you will be directed to a secure website on Paypal's servers. Their security guarantees your personal data will stay that way.

CONTACT US:

Telephone inquiries can be made Monday thru Friday, excluding Holidays, from 8am to 5pm Central Standard Time (CST). Orders placed by 12:00 noon CST will usually be shipped on the same business day. With a completed order, a USPS or UPS tracking number is furnished for your convenience.

CANCELLATIONS:

We will accept cancellations before the product is shipped, and after shipping, you may return an order within the guidlines listed above under the refund section.